FAQs

Q?

What time should we get there?

A.

Matinee – Buffet & Show – 11:00am for buffet, 1:00pm showtime

Matinee – Lighten Up Lunch & Show – 11:30am for lunch, 1:00pm showtime. Note: it’s best to arrive at 11:30am or later for the Lighten Up Lunch, because earlier the lobby is full of bus groups being ushered into the theatre for the buffet. Trust us: avoid the crowd, come at 11:30am.

Q?

What are your box office hours?

A.

Our regular box office hours February through December are:

Monday: 9am-5pm
Tuesday & Wednesday: 9am-6pm
Thursday & Friday: 9am-8pm
Saturday: 11am-8pm
Sundays: (on which we have performances) 1pm-4pm

*In January we are closed for the season, however our box office is available
Monday-Friday 9am-5pm.  

We can be contacted at 1-800-292-4301.

Q?

What type of performances does your theatre do?

A.

Contrary to popular belief, we do not have stand-up comedy.  We are America’s Only All-Comedy Dinner Theatre and perform all broadway-style comedies.  As Charlie Chaplin once said, “Anyone can make them cry.  It takes a genius to make them laugh.”  Laughing is what we love to do and it is what we are great at, so feel free to come laugh at us.

Q?

What is included in the ticket price?

A.

The price of our tickets includes the dinner, the show & tax. The price also includes the following drinks – water, hot/cold tea and coffee. Additional drinks or items you chose to order from our bar is not included. Gratuity for serves, waitstaff & bartender are not included in the individual ticket price.

Q?

Where are my tickets?

A.

What!?!?! You haven’t received our tickets? Well don’t worry, there is good reason for that – we don’t print physical tickets, we use a reservation list system. All you need on the day of the show is to remember your name. If you provide an email address when you make the reservation, a confirmation email will be sent to you.

Q?

How far in advance can I purchase tickets?

A.

You can purchase tickets as far in advance as you would like – given that we have the schedule made for the date you are choosing.  If you are considering our Christmas performance the sooner that you can make the reservation, the better.  Our Christmas shows sell out very quickly and it is not uncommon for us to have no available seats by the end of August.

Q?

Can I request seating?

A.

Yes. You can request a specific table by calling the Box Office (1-800-292-4301) and as long as no one else before you made a reservation for that table.

If you have never been to our theatre and are not sure on where you would like to sit, we will give you the best available table at the time of reservation.

Evening shows have a lot of private tables, and if you like to meet other people, we have sharing tables too. Matinee shows tend to have more sharing tables, because we get more groups. However, a limited number of private tables are available.

IF YOU RESERVE ONLINE, we will assign you to the best available table at the time of reservation. However, you can always call the Box Office once the order is placed to request specific seating.

Q?

How can I request a brochure?

A.

Simply click here, fill out the form and a brochure will be mailed to you this week.  If you include your email address, you can receive occasional discounts and offers on our performances. To request a brochure Click Here.

Q?

What is your dress code?

A.

Our dress code is simply “nice casual.” We want our audience to feel comfortable while they are laughing, so if you want to come in a suit and tie or in your jeans, makes no difference to us. However, please wear clothes of some sort. 🙂

Q?

What is your Cancellation Policy?

A.

Reservations can be cancelled for a full refund up to 24 hours prior to curtain. After that, we will make every effort to move your reservation to another performance. If you do not show up and do not call, you have forfeited your right to refund or exchange. In the event a refund is due, online service fees cannot be refunded.

Snow Policy: we know winter is an iffy thing. If you don’t feel you can come because of the weather, just call us. We will refund or find you another date, as you like. We do ask that you wait until the day of the show (sometimes we get calls 3 days before, saying they “heard it was going to snow.” Sometimes it doesn’t!). Generally shows are not cancelled due to weather, but if we do, we will contact you.

Q?

What is your Shipping & Delivery Policy?

A.

Gift Certificates and Season Passes: upon payment, these will be mailed or held at the box office at no cost.

Tickets: there are no tickets. (Go green; save a tree!) All seats are reserved under the name of the group or individual. We’ve never lost anyone yet.

Q?

What is your Privacy & Security Policy?

A.

We respect your privacy and are committed to protecting it. All your information is kept secure both during the payment process and after.

Our website uses Secured Socket Layers (SSL) which encrypts data security for your online registration and payment processing.

All customer and credit card information is for use only by authorized personnel of Rainbow’s Comedy Playhouse and Rainbow’s credit card processor.

Any personal information you provide us, whether to place an order or order services, is kept confidential. We respect the privacy of all our patrons and never sell or rent personal information, nor provide such information to third parties.

Q?

What credit cards do you accept?

A.

We accept Visa, MasterCard, Discover and American Express – NOT your hotel room key. We also accept checks… and cash is always nice as well.

Q?

Is your building handicap accessible?

A.

Yes.  If you have any special needs or requests just let the box office know and we will take care of it.

Q?

What if I need hearing assistance?

A.

We like to think that our actors have loud mouths, but if you still believe you will have an issue hearing please stop by the front desk after you are done with your meal to receive a hearing device headset.

Q?

Do you allow children at your theatre?

A.

Our policy is no children under the age of 8 are permitted.  Our first reason for this is because we feel that children under 8 can not be kept entertained for 2 hours with comedy that is geared towards the adult crowd.  With that in mind, there are occasional innuendos and minor language in our performances, so if you are hesitant about bringing your child please call the box office and we can explain the performance in more detail for you.

Q?

Are there discounts for children?

A.

Yes. If the child is 16 years or younger the price of the ticket is, $15. That is for any performance type and includes meal, show and tax.

Q?

Do you offer any discounts?

A.

We do offer AAA discount of $2 off every ticket for a Friday Evening – full dinner and show – performance. We do not offer Senior Citizen Discounts, AARP discounts, etc. However, Rainbow does offer $30 Thursday Eve (select Thursday nights), Lighten Up Lunch at $30 (any matinee) and Fri Night Special for $25 as great ways eat some good food and see a funny show whilst not breaking the bank.

GROUP (15+ people) discounts are available on the Group Specials page.

Q?

I can’t find you – Where are you hiding?

A.

….simply input 3063 Lincoln Highway East, Paradise, PA 17562. This is the address to the Revere Tavern/Best Western and we all share the parking lot. GPS doesn’t like our coordinates. You can also visit our directions page ….

Q?

Are Show Only tickets available?

A.

Unlike most dinner theatres, we do not have a section assigned for people wishing to see just the show. We only get a handful of those requests, and we would like to believe it is because our food is so great – why miss out? However, if you are in town and at the last minute looking for a place t go, we do offer show-only tickets the day before the performance. The reason we wait until the last minute is because we sell all of our tickets as meal and show, but if we are not sold out we are more than happy to seat customers for the show only. The price for a show-only ticket is $25. We try to provide table seating for show-only patrons, but if we are full or get a last minute rush of full price reservations (dinner & show) you may be seated in chairs. Maximum show only is 8 people.

NOTE: FRIDAY NIGHT SPECIAL FOR $25 – GET A PRIVATE TABLE – SEE MORE!

Q?

What do you offer for special occasions?

A.

We are so happy you are considering Rainbow for your special occasion. Of course we offer a little something special – it’s our Special Occasion Package, $15. It includes a souvenir Rainbow’s Comedy Playhouse coffee mug, a bag of candy AND Matinee show – (2) complimentary non-alcoholic ice cream drinks.

Evening show – (2) complimentary appetizers or (2) complimentary specialty desserts.

We are happy to announce your occasion during our closing speech at the end of the performance. Just supply us with the details.

Q?

Is your theatre a professional theatre?

A.

Yes – the actors are paid professionals and the shows are real.  We have been in business since 1984 and further proved our devotion to professional theatre in 1995 when our current building was erected.  However if that doesn’t convince you that we are professionals, come see us for yourself!

Q?

How can I request a donation?

A.

Please refer to the Donation Requests

Q?

Do you hold open auditions?

A.

As of right now we do not hold open auditions.  However, if you are interested in becoming part of the Rainbow Family, you can submit your resume and headshot to our Artistic Director, Cynthia DiSavino at:

Rainbow’s Comedy Playhouse
P.O. Box 56
Paradise, PA  17562

or email: cindy@rainbowcomedy.com

Q?

I would like to advertise in your playbill. What steps do I need to take?

A.

I would like to advertise in your playbill. What steps do I need to take?

A. We love our playbill advertisers! First check out the information we have online, then if you are interested or have any questions, please contact the Box Office, 1-800-292-4301.